I made an appointment to have a brand new ductless HVAC system installed by a local company.
I made the appointment a week before I had to get someone to do the work.
I made the appointment for Tuesday morning at 8:00 a.m. On Monday afternoon, a representative from the HVAC installation company called to confirm my appointment for 8:00 a.m. the next day. Still, the installation team was almost an hour late. It was nearly 9:00 a.m. before they showed up to start working. There was absolutely no way that I could do the work on my own, so I had to deal with the late response from the installation team. I guess I could have called someone else, but this company has great reviews. I was actually surprised that they were late, because everyone online had great things to say about the business. As soon as the installation team arrived, they started working. They immediately got rid of the old air conditioning equipment and started to make room for the new ductless system. The contractor spoke to my wife in depth about all of the details of the installation. The crew worked tirelessly and meticulously all morning and all afternoon. I didn’t think there was any way they were going to finish with the HVAC installation on time, but the ductless system was up and running before the sun went down. I’m really impressed with the machine and the way that it works. Going with a ductless mini-split system was the right choice for us.